How booking works, what's included, and what happens if plans change. If it's not answered here, get in touch and we'll help directly.
Use our booking builder to put together your day, games, mini golf, hosting, whatever combination you want, and see the price update live. Submit it and we'll confirm availability. A 25% deposit secures the date, with the balance due on or before the day. Until the deposit's paid, a date is provisional only.
Yes. Swap games, add or remove hosting, adjust anything, any time before the event, subject to availability. No fees for changes.
Cancel 7 or more days before your event and you'll get a full refund of everything paid. Inside 7 days, the deposit is non-refundable, but any balance paid beyond the deposit comes back to you in full.
Whatever suits you. There's no fixed hire window, we agree delivery and collection times directly with you at booking, and it's a same-day service unless we've agreed otherwise in advance.
Yes, on carpet or a hard floor where the venue allows it. This is worth asking us about early since some venues need floor protection or have their own restrictions on what can go inside.
Giant games can be relocated undercover where space allows, and mini golf is playable in light rain. In heavy rain, high winds or storms, we'll either adapt the setup, delay until conditions improve, or, if it's genuinely unsafe, cancel with a full refund. We'll always talk it through with you rather than cancelling without warning. Indoor mini golf setup removes weather risk entirely if that's an option at your venue.
Clubs, balls, scorecards, pencils, medals and a trophy, all included as standard. No extra charges for any of it.
Both options exist. Mini Golf and standalone games are self-serve. Signature and Championship include hosting: we run the day in tournament format with an awards ceremony, for up to 8 hours. The equipment can stay with you longer than that at no extra cost, it's only the attended time that's capped.
[Fill in once you've measured your actual setup, e.g. the mini golf course footprint in metres, and how much room the giant games need.]
Normal wear and tear is never charged. Accidental damage beyond that is charged at the rates on our damage schedule, published in full below. Minor, repairable damage is always charged at the minor rate rather than a full replacement charge.
Yes, deliveries beyond roughly 20 miles are charged at £0.50 per mile.
Yes, we carry public liability insurance. A copy of the certificate is available on request, and provided automatically for venue bookings.
Just what's needed to fulfil the booking: your name, contact details, event address and date. It's used only to arrange delivery, collection and communication about your booking, and isn't shared with third parties except where needed to process payment.
Published upfront, no surprises. Normal wear and tear is never charged. Where damage is minor and repairable, we'll always charge the minor rate, never the full replacement cost. Report any damage or loss as soon as it happens so we can assess it fairly.
| Item | Minor damage | Full replacement |
|---|---|---|
| 9-Hole Mini Golf | £50–£150 per hole | £1,500 |
| Giant Jenga | £5 per block | £130 |
| Giant Connect 4 | £10 per disc | £120 |
| Snakes & Ladders mat | £20 for tears/marks | £100 |
| Noughts & Crosses | £10 per piece | £70 |
| Cornhole | £15 per bag | £150 |
| Giant Dominoes | £5 per piece | £90 |
Our games are built for outdoor use and are weather resistant, but safety comes first. In light rain, games and mini golf can generally continue, and we'll relocate items undercover where space allows. Mini golf can also be set up entirely indoors on carpet or a hard floor where the venue allows it, ask us about this when booking and it removes weather as a factor completely.
In heavy rain, high winds or storm conditions, we'll adapt the layout, delay setup until it's safe, or in genuinely unsafe conditions, cancel with a full refund. We'll always talk through the options with you rather than cancelling without warning.
We collect only what's needed to fulfil your booking: your name, contact details, event address, and event date. This is used solely to arrange delivery, collection, and communication about your booking, and isn't shared with third parties except where required to process payment. We keep booking records for as long as needed for tax and accounting purposes, and no longer than necessary beyond that.
You can ask at any time what information we hold about you, or ask for it to be deleted once there's no ongoing legal or accounting reason to keep it. Contact us at [business email] with any privacy questions.
This is for general questions only, not bookings. If you're ready to check dates or get a price, use the booking builder instead.
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